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Does North Atlantic still honour other Petro Canada cards?

Yes! Although North Atlantic no longer participates in the Petro Points program, we will continue to honour all Petro Canada card products including the Superpass commercial card, Petro Canada personal credit cards, Petro Canada preferred price cards, and Petro Canada gift cards. Note, however, that cards that serve as both a credit card and a Petro Points card will be honoured but will no longer receive Petro Points.

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Can I check my Yay!Rewards points balance on-line?

Yes, you can.  Just go to Your Account to find your balance.
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If I didn't transfer my Petro Points to Yay!Rewards, will I lose them?

No, your Petro Points do not expire. You can still use them for merchandise online (www.petro-points.com) or convert them to Sears or PC Points. Also, if you find yourself outside of Newfoundland, you can redeem them at any Petro Canada station.

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How do I get a Yay!Rewards card?

Yay!Rewards cards are available at all North Atlantic branded gas stations. These cards are ready to use as soon as you get it. You can also apply online and receive your card by mail within 10 business days simply by clicking on www.yaycard.ca/apply/.

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Can I get a Yay!Rewards card for my company or organization?

Yay!Reward is designed for individuals. You can apply for a card in the name of any individual at your company or organization but we cannot issue cards in the name of the company or organization.

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How much credit does my Yay!Rewards card give me?

Your Yay!Rewards card is not a credit card; it is a points card only.

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How many Yay! Points do I get on a purchase?

When you pay with a credit card you get 10 Yay! Points for every dollar spent. Pay with cash or debit and you can double your points (20 points for every dollar spent)! For example, with a $70 fill-up you will get 700 points if you pay with credit card and 1,400 points if you pay with cash or debit.

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What if I forget my card? Can I still get my points?

Yes. If you forget your Yay!Rewards card at the time of purchase you can bring your receipt back to the store within seven days of the date of purchase and you will receive credit for you purchase. You must return to the same store where you made the original purchase to get your points.

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What is the colour of the week and what can I get if it’s my colour?

The colour of the week is a big deal! Every week we pick one of the seven colours to be the colour of the week. Everyone who has that colour card will earn DOUBLE points all week long – that’s 20 points per $1 spent on credit cards and 40 points per $1 spent with cash or debit. So, using the previous example of a $70 purchase, if you paid by credit card during the colour of the week, you earn 1,400 points and if you paid by debit or cash you will get 2,800 points! How sweet is that!

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Are Yay! Points awarded on everything that I buy in the store?

Almost everything. Yay! Points are not awarded on tobacco products, alcohol, or the purchase of gift cards.

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Is there a minimum amount I must spend to get Yay! Points?

No. There is no minimum spend.

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Is there a minimum amount of Yay! Points I must have before I can redeem them?

No. You can redeem at any time. There is no minimum.

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What can I get for my Yay! Points?

Yay!Rewards points can be used the same as cash for almost anything sold in a North Atlantic store, including gas! They cannot be redeemed for tobacco products, beer and alcohol and bill payments.   You can also get one of our exciting new rewards like scuba diving, zip lining, or kayaking.

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Is there a point’s catalogue?

No. Since Yay!Rewards can be used to purchase almost anything in our stores (the same as cash) you don’t need a catalogue! Simple!

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What is a Yay! Point worth?

1,000 Yay! Points are worth $1 towards anything in the store (except tobacco and alcohol).

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Do Yay! Points expire?

Your Yay! Points don’t expire as long as you’re using your card. If there is no activity on your card for two years then your card will be automatically cancelled.

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Can I have more than one card?

There is a limit of one Yay!Rewards card per person.

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Can everyone in my family collect Yay! Points on one account?

Yes. Your Yay! Card comes with three key fobs, which allow up to four people to collect their points together on one account. However, only the holder of the magnetic strip card will be allowed to redeem points.

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Can I get additional key fobs?

Your Yay!Rewards card comes with 3 key fobs, the maximum allowable for one account. If you need more fobs, pick up another card under a separate individuals name.

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My receipt says “Unregistered” on it. What does that mean?

When you first pick up your card at a North Atlantic station your card is unregistered. Once we enter the information you provide on your membership application in to our system, “unregistered” will be replaced by your name. An unregistered card can still collect points, however, you will not be able to redeem points until your card application is processed. This will take up to 10-15 business days.

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My point’s balance doesn’t seem right. What’s up?

If you make frequent purchases at our stores you may notice that from time to time your points balance does not seem to add up. It may take up to 24 hours for your points to update in our system so if you are purchasing several times in one day, your previous purchases may not yet be reflected in your balance. Rest assured that all of your points are added to your account within 24 hours.

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My point’s balance is showing up on my receipt as zero. I know I have some points. Why aren’t they showing up?

All of our stores are connected to our head office via the Internet. From time to time the Internet connection with one of our stores may be down due to technical difficulties. When this happens, the store cannot retrieve your point balances and therefore prints a zero on your receipt. Rest assured your point balance is safe and secure and the points you earned on that purchase will be added to it as soon as the Internet connection is reestablished.

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The Yay! Brochure talks about contests, prizes and other exciting events. What is all this about?

The Yay!Rewards program is meant to be fun! This is what makes our loyalty program different from others. To keep it fun we will be continually running promotions and events – more chances to win free stuff! Check back soon for more details!

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What is Yay! Day?

Yay! Day is another example of how Yay!Rewards is fun and different. Friday is the best day of the week and we plan to make that a little better by making it a special day at North Atlantic. Full details on Yay! Day will be available soon!

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Who can I call for more help?

For any questions about the Yay! Program please call our customer service centre at 1-800-386-7757 or visit any of our 38 North Atlantic stores across the island.

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I lost my card. What do I do?

Call us right away at 1-800-386-7757. We will cancel your card, transfer your points to a new card and get it to you right away. You can also fil out the Lost Yay! Card form on this site with your details.

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My key fob or magnetic strip card doesn’t work. What do I do?

Call us right away at 1-800-386-7757. We will cancel your card, transfer your points to a new card and get it to you right away.

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The Yay!Rewards program from North Atlantic provides you with a Yay! Card that you can use to collect points on gas and all North Atlantic convenience store purchases. Then you can turn those yay points into more gas or even fun activities, shopping sprees and getaways.